Markwin Awards respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal details such as name, email address, phone number, and company details when you fill out forms or contact us.
Order-related details necessary to process and deliver customized products.
Non-personal data such as browser type, device information, and website usage patterns for analytics purposes.
2. How We Use Your Information
Your information is used for:
Processing inquiries, orders, and customer support.
Personalizing your experience with our services.
Improving our website, products, and communication.
Sending you updates or promotional material (only if you opt-in).
3. Sharing of Information
An order is confirmed only after receipt of advance payment, as agreed during the order process.
Once production begins, orders cannot be cancelled or refunded.
Any balance payment must be cleared before dispatch.
4. Data Security
We take reasonable precautions to protect your personal data from unauthorized access, alteration, or misuse. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance user experience, track traffic, and improve functionality. You can choose to disable cookies in your browser settings, though some parts of the site may not function properly.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us directly. You may also opt out of receiving promotional emails at any time.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with the revised date.